Klik88 takes every member's privacy seriously. This Privacy Policy explains clearly and transparently how we collect, use, store, and protect your personal information — as well as the rights you hold over that data. Please read it carefully before using the Klik88 platform.
Six core principles that guide how Klik88 handles your personal data every day.
Klik88 only collects data that is genuinely necessary to provide our services — nothing more. Every piece of data collected has a clearly defined purpose, stated transparently in this policy. We do not collect data in excess of what is required, nor without a legitimate basis for doing so.
All personal data and transaction information of Klik88 members is protected with 256-bit SSL encryption — the same standard used by Malaysia's leading banking institutions. Your data is stored on servers secured by multi-layered firewalls and monitored 24 hours a day.
Klik88 never sells, rents, or shares members' personal data with third parties for marketing or commercial purposes without your explicit consent. Your data belongs to you — we are simply its responsible custodians.
Every Klik88 member has the right to access, correct, or request deletion of their personal data at any time. Exercising these rights is straightforward and can be done via your account settings or by contacting our support team.
Klik88's Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular internal and external reviews to ensure ongoing compliance with all applicable data protection laws.
In the event of any data breach that may affect members, Klik88 is committed to notifying affected members within the timeframe required by applicable law and taking immediate action to limit the impact of any security incident.
This Privacy Policy describes Klik88's personal data management practices and applies to all members who register for and use the klik88.biz platform. By registering or using the Klik88 platform, you consent to the collection and use of your personal data as described in this policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
Klik88 recognises that privacy is a fundamental right of every individual. When you register as a Klik88 member or use our platform at klik88.biz, you are entrusting us with your personal information. We take that trust seriously and are committed to handling it with full responsibility, transparency, and integrity.
This Privacy Policy sets out in detail:
This Policy applies to all Klik88 services, including the klik88.biz website, all games (slots, live casino, poker, Sports Betting covering Malaysia Super League, EPL, badminton, e-sports), and all communication channels with our support team. It does not apply to third-party websites or services you may access via links on our platform.
Legal Basis: Klik88 manages the personal data of Malaysia members in accordance with the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia. Our data processing is guided by the seven principles of the PDPA — the General Principle, Notice & Choice Principle, Disclosure Principle, Security Principle, Retention Principle, Data Integrity Principle, and Access Principle.
Klik88 collects various types of personal data depending on how you interact with our platform. The following are the categories of data we may collect:
| Data Category | Examples of Information | Requirements |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/passport number, gender | Required for registration |
| Contact Data | Email address, mobile number, residential address | Required for communication |
| Financial Data | Preferred payment method (TNG/GrabPay/DuitNow/FPX), deposit & withdrawal records | Required for transactions |
| Usage Data | Games played, session duration, bets placed, wins and losses | Automatic during use |
| Technical Data | IP address, device type, web browser, operating system, access logs | Automatic during use |
| Communication Data | LiveChat conversation records, support emails, and feedback you submit | When contacting support |
Sensitive Data: Klik88 does not collect sensitive data such as medical information, religious beliefs, or political views. The only data that could be considered sensitive is identity document copies requested during the KYC verification process — this data is stored with the highest level of security protection and is only accessible by authorised personnel.
Your personal data is collected through several methods depending on the nature of your interaction with the Klik88 platform:
Klik88 only uses your personal data for legitimate, stated purposes. The following are the primary purposes for which your data is used:
Purpose Limitation Principle: Klik88 will not use your personal data for any purpose other than those stated above without first obtaining your fresh consent. If you wish to withdraw consent for any particular use of your data, you may do so through your account settings or by contacting Klik88 support.
Klik88 does not sell members' personal data to any party. However, in the course of platform operations, there are limited situations where your data may be shared with selected third parties:
The Klik88 Guarantee: In all data sharing situations, Klik88 ensures that recipient parties adhere to data protection standards equivalent to or higher than those set out in this Privacy Policy. We never share members' personal data for third-party marketing purposes without your explicit consent.
Klik88 invests seriously in data security infrastructure to ensure your personal information is always protected. The following technical and organisational measures are in place to safeguard your data:
Klik88 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by law. As a general rule, active account data is retained for the duration of membership and up to 7 years after account closure for legal compliance and dispute resolution purposes.
Klik88 uses cookies and similar tracking technologies to enhance the user experience and carry out platform usage analysis. The following are the types of cookies used:
You can manage your cookie settings through your web browser's preferences. However, disabling essential cookies may affect the functionality of the Klik88 platform. Modern web browsers such as Chrome, Firefox, Safari, and Edge provide options to manage, delete, or block cookies through their settings menus.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and Klik88's policies, you have the following rights regarding your personal data. We respect and facilitate the exercise of all these rights:
You have the right to obtain a copy of the personal data we hold about you. Access requests can be submitted through your account settings or by contacting Klik88 support.
You have the right to request correction of any inaccurate or incomplete personal data. Basic profile updates can be made directly through your Klik88 account settings.
You may request the deletion of your personal data in certain circumstances, subject to applicable legal retention requirements and compliance obligations.
You may opt out of receiving marketing communications at any time via the unsubscribe link in any email or through your Klik88 account notification settings.
You have the right to receive your personal data in a machine-readable format for transfer to another service, subject to technical eligibility.
In certain circumstances, you may request that Klik88 restrict the processing of your data while a dispute is being resolved or the accuracy of the data is being verified.
To exercise any of the rights above, please contact the Klik88 Data Protection Officer by email at privacy@klik88.biz or via our LiveChat support. We will endeavour to resolve your request within 30 days of receipt.
The Klik88 platform is exclusively for individuals aged 18 and above. Klik88 does not knowingly collect or process personal data from anyone under the age of 18.
Should we discover that personal data belonging to a minor has been collected without our knowledge — whether through fraudulent registration or any other means — we will take immediate action to delete that data and close the account in question. Parents or guardians who find that their child has registered on Klik88 are urged to contact our support team immediately at support@klik88.biz.
Age Verification: Klik88 employs an age verification process during registration and may request identity verification documents (such as a MyKad) to confirm that members meet the minimum age requirement of 18 years. This is part of Klik88's commitment to responsible gaming and the protection of minors.
The Klik88 platform may from time to time contain links or references to third-party websites or services. This Privacy Policy applies solely to the Klik88 platform and does not cover any such third-party websites or services.
Klik88 is not responsible for the privacy practices or content of third-party websites. We recommend reading the privacy policy of any third-party website before providing them with personal information. Your access to third-party websites is at your own risk and subject to their respective terms and conditions.
Klik88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or new platform features. Any material changes will be communicated to members via:
We recommend reviewing this Privacy Policy page periodically to stay informed about how we handle your personal data. Your continued use of the Klik88 platform after any changes to this Privacy Policy take effect constitutes your acceptance of the updated policy.
If you disagree with any changes made, you have the right to withdraw your consent and close your account. Any valid cash balance will be returned in accordance with Klik88's standard withdrawal procedure.
If you have any questions, concerns, or complaints regarding Klik88's Privacy Policy or how we handle your personal data, please don't hesitate to reach us through the following channels:
We are committed to handling every privacy-related enquiry and complaint seriously, fairly, and within a reasonable timeframe. If you are not satisfied with our response, you also have the right to file a complaint with the Personal Data Protection Commissioner of Malaysia or any other relevant regulatory body.
By registering an account or continuing to use the Klik88 platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described. This Policy should be read together with Terms & Conditions and Responsible Gambling Policy Klik88 for a full overview of our commitment to you as a member.